Format for Game Errors and Problems <READ BEFORE POSTING>

[Yuudai]

In regards to the mess this forums currently has, and continuous problems occurring for EVERYONE, please use this format when posting a problem.
<NOTE : IF YOU DO NOT USE THIS FORMAT, YOUR REQUEST WILL BE DENIED BY ANY OF OUR STAFF MEMBERS.  This will result in your topic being locked, or deleted.>

------------

The Subject MUST have The problem, then your name.  (Ex.  DC at Character select! - Volke)

The body of the post must have this.


Format :

IGN : (Your In game name)
Time and Date :  (Insert the time and date the problem occurred)
Problem : (Occurring problem.  You used this as your Title)
Information regarding Problem : (Post what happened before and after the problem.  This is where you DESCRIBE WHAT HAPPENED)

Additional Information : (Post or attach Screenshots, or anything else here that may help us with your problem.)


-------------------------

<Disclaimer>
     We, the Staff of GalaxyMS, have the right to deny any request.  Furthermore, Private information may be asked in accordance to certain errors or glitches.  Here we state that :

     If there is a problem with the account, we will ask for login information.

     If there is a problem with donations, we will ask for credit information, pay pal accounts, email accounts, ect.  <See donation panel for donation Disclaimer>

     In the event that a character has lost items, skills, stats, or rebirths, we reserve to hold the right to deny fixing, or transferring information. In the event one does occur, we ask for a Screenshot before AND after the wipe.  Screenshots must include :  Prior Equiped items and full inventory screenshot, as well as a screenshot of them after the rollback.  Exceptions may include ; Donation Items, Donative Status, Donated Jobs, Ect.  <See Donation panel for donation disclaimers.>

     In the event that a mass of people have received an issue, we hold the right to deny those said persons their belongings back.  Exceptions may include ; Donation Items, Donative Status, Donated Jobs, ect. <See Donation panel for donation discalimers.>

     Players that have been punished by any of the GalaxyMS staff for any reason may be denied anything immediately and at anytime, regardless f status.  <See Rules and guidelines on forums or in game>

     We, the GalaxyMs Staff will answer your questions to the best of our knowledge.  If the problem is not resolved, we apologize, and hope you find your answer from another player, or that it is resolved on its own.  We are not responsible for any damage done to your computer, client, or any other hardware.